OVERVIEW:
This site is critical if your financial survival depends on the loyalty and work ethic of your Hispanic employees.
Simply stated, your Hispanic employees are the Engine of Your Financial Future.
BACKGROUND:
It would not be surprising to learn that your most productive Hispanic workers, the ones who possess a superior work ethic and whose loyalty is critical to your financial well-bring, are in the Boomer generation and do not speak
English.
And when asked to identify an employer’s most pressing need regarding these employees, nine times out of ten they will say, “I want them to learn English.”
You are in a Catch-22.
For these mature workers, learning English is neither a need nor a priority for them, and therefore it will not happen.
SOLUTION:
That is a reality, and in order for you to make the best of it, you need to let go of that desire, and focus on “Respectful Accommodation.”
What that means is this: You should work with your Hispanic employees IN SPANISH.
Educate, train, and develop them – in their language. And you will reap the benefits.
Increase their job skills, just as you would your best English-speaking employees. Commit your attention, time and money to their development. As you help them to succeed, you too will reap the benefits.
Here is another interesting Catch-22: Your Hispanic employees know that are a valuable commodity, but they do not want to be treated as a commodity, any more than you would if conditions were reversed.
If you want your Hispanic employees to be loyal and committed to you and your company, you must be just as committed and loyal to them.
Acorn Consulting Inc. can help. Don Burrows, principal of Acorn Consulting Inc, is blond, blue-eyed and bi-lingual. His human resources management and consulting career with Fortune 500 companies spans three decades. His HR Philosophy is this: “If Human Resources doesn’t cut and increase profits, what’s the point?” In both English and fluent Spanish, he will apply this mindset to:
- Creating and conducting New-Hire orientations
- Creating tailored job skills training
- Explaining and achieving buy-in to support company policies and procedures
- Blending your Hispanic workforce with the rest of your workforce
- Facilitating conflict resolution sessions
- Conducting performance coaching
- Conducting team building
- Conducting employee opinion surveys
- Conducting exit interviews
As a member of management, your HR Director is the most appropriate link to your Spanish-speaking employees.
Does your HR Director: speak fluent Spanish to interact effectively with your Spanish-speaking workforce to improve both their job performance and company profits, understand Hispanic cultures to help managers effectively interact with and manage your Hispanic employees, and have the trust of your Spanish-speaking employees?
It may be that your HR Director could use some help from our blond, blue-eyed and bi-lingual HR Director.
Please call 800.597.9972 for a free 30-minute telephone needs assessment.
